Cookie & Data Tracking Policy

Understanding how SmartFlowStream uses tracking technologies to enhance your trading education experience

How We Use Tracking Technologies

SmartFlowStream employs various tracking methods to provide you with personalized trading education content and improve our platform's functionality. These technologies help us understand which learning materials resonate most with Malaysian traders and optimize your educational journey accordingly.

When you access our trading sessions and educational content, we collect information about your learning patterns, preferred topics, and engagement levels. This data allows us to recommend relevant courses and customize your dashboard experience. We also track technical performance metrics to ensure our platform runs smoothly across different devices commonly used in Malaysia.

Essential Tracking Technologies

Functional Tracking

These technologies enable core platform features like saving your course progress, remembering your preferred trading instruments, and maintaining your personalized learning dashboard. Without these, you'd need to reconfigure settings each visit.

Educational Analytics

We analyze which trading concepts are most challenging for learners and which teaching methods prove most effective. This helps us continually improve our curriculum and develop better explanations for complex financial topics.

Performance Optimization

Technical tracking helps us identify slow-loading sections, compatibility issues with different browsers, and optimal content delivery methods. This ensures smooth streaming of our educational videos and interactive charts.

Content Personalization

Based on your learning history and stated interests, we suggest relevant upcoming webinars, highlight related course materials, and customize the order of recommended lessons to match your skill development path.

Third-Party Integrations

Our platform integrates with several educational technology providers to deliver comprehensive learning experiences. Video hosting services track playback statistics to optimize streaming quality. Learning management systems monitor your progress across different devices. Chart providers collect interaction data to improve their financial data visualization tools.

          Important Note: Some tracking technologies are
          essential for basic platform functionality and cannot be disabled.
          These include security measures, session management, and core
          learning progress tracking. Disabling non-essential tracking may
          limit certain personalization features but won't prevent you from
          accessing educational content.
        

Cookie Preference Management

Current Status:

Checking cookie preferences...

Essential cookies required for platform functionality will remain active. This includes login sessions, security features, and basic course progress tracking.

Managing Tracking Through Your Browser

Most web browsers provide built-in tools for managing tracking technologies. You can view currently stored data, delete specific items, or configure automatic deletion policies. Here's how to access these controls in popular browsers:

Chrome & Edge

Click the three-dot menu in the top right corner

Select "Settings" then navigate to "Privacy and Security"

Choose "Cookies and other site data" or "Site Settings"

View all stored data or set blocking preferences

Firefox

Open the hamburger menu (three horizontal lines)

Go to "Settings" and click on "Privacy & Security"

Under "Enhanced Tracking Protection," customize your settings

Use "Manage Data" to view and delete specific site data

Safari

From the Safari menu, select "Preferences"

Click on the "Privacy" tab

Choose "Manage Website Data" to view stored information

Configure tracking prevention using the available options

You can also enable "Do Not Track" signals in most browsers, though please note that not all websites honor these requests. For mobile devices, similar privacy controls are available in your browser's settings menu, typically under "Privacy" or "Site Settings."

Data Retention and Your Rights

We retain learning analytics data for up to 24 months to identify long-term educational trends and improve our curriculum. Personal preference settings are kept for 12 months unless you actively delete them. Technical performance data is anonymized after 6 months.

You have the right to request a copy of data we've collected about your learning activities, ask for corrections to inaccurate information, or request deletion of your tracking history. Malaysian residents may also have additional rights under local data protection regulations.

          Regular Updates: This policy is reviewed quarterly
          and updated whenever we modify our tracking practices or integrate
          new educational technologies. Significant changes will be
          communicated through email notifications and platform announcements.
        

Last Updated: March 15, 2025

Next Scheduled Review: June 2025